Surbiton Trophy | On The Day

Wheelchair Spaces

• There are 5 wheelchair spaces available on Centre Court and all have a carer’s seat adjacent. Wheelchair users will be charged the full price for their ticket and their carer will be free of charge. These wheelchair spaces must be booked over the phone on 0844 581 1530 (rather than online).

Disabled Parking

• A limited number of free disabled car parking spaces are available. These must be booked in advance by sending an email to Surbitontrophy@lta.org.uk detailing the car make, model, colour and registration, as well as your name, email address and telephone number. There is no charge for these spaces. 

Accessible Toilets

• There are accessible toilets in the grounds.

Assistance Dogs

• No dogs are permitted entry into the Tournament grounds, except for registered guide dogs. Unfortunately, whilst they are allowed into the grounds they are not permitted in the centre court.

There are no cash machines available at the tournament venue. 

Purchases in the food area can be made by both card and cash.

Food can be brought into the grounds, along with non-alcoholic drinks in non-glass containers.

Due to licensing laws, no alcohol may be brought onto site and any that is will be confiscated and handed to security staff for disposal before entry can be granted.

Spectators are prohibited from bringing in the following:

• Any item which may be interpreted as a potential weapon, including sharp or pointed objects (e.g. knives, large corkscrews), glass bottles, pyrotechnics and 'personal protection' sprays;
• Bags larger than 16’’ x 12’’ x 12’’ (40cm x 30cm x 30cm);
• Large flags (max. 2'x2') banners, rattles, klaxons, oversized hats or any items causing an obstruction or nuisance; and
• All promotional or commercial items of whatever nature or items containing religious or political messaging including but not limited to banners, signs, symbols, marketing materials and leaflets (unless expressly authorised by the LTA). 

Any such items will be confiscated and handed to security staff for disposal and ticket holders in possession of such items may be refused entry to or ejected from the Venue. 

Surbiton Trophy conditions of entry

To ensure players and fans have the best possible experience at the Surbiton Trophy we have set the following guidelines for when you are in and around the courts:

• Please keep noise to a minimum during play
• Please don’t leave your seat unless during a change-over
• Mobile phones must be switched off in the vicinity of the courts
• Please be respectful of those around you by ensuring that you do not obstruct their view or cause any unnecessary inconvenience
• Flash photography is strictly forbidden in the stands
• The use of laptops / electronic devices in the vicinity of the courts is not permitted.  

There is no dress code at the Tournament.

 The Tournament has medical provision for spectators. Please go to the First Aid room (near to Centre Court) if assistance is required. 

All lost property will be taken to the Ticket Office by the gate entrance.

The balls used at the Surbiton Trophy are the Slazenger Wimbledon ball. As you can tell by the name; these are the same balls which are in use at The Championships, Wimbledon.

Balls used during Tournament matches can be purchased onsite.

Our security plans are regularly reviewed, and a number of additions and improvements have been made for our 2019 Event. Extra security personnel, resources and measures have been employed. 

In light of recent events, we will again be reviewing our security measures in conjunction with the relevant authorities to ensure that they remain at an appropriate level. 

During the tournament, we would ask everyone arriving to the venue to allow enough time for security checks, and to check our official social media channels and website for any further updates and information.