Nature Valley Open | On the day

Wheelchair spaces

There are 11 wheelchair spaces available on Centre Court and all have a carer’s seat adjacent. Wheelchair users will be charged the full price for their ticket (Category 2) and their carer will be free of charge. These wheelchair spaces must be booked over the phone rather than online or in person at the box office on-site.

Please see Travel & Parking for disabled parking information.

Assistance dogs

No dogs are allowed in the Venue, except for registered assistance dogs. Registered assistance dogs are permitted into the Venue and in the disabled areas on Centre Court, they are not permitted in other areas of the grandstand seating. Individuals wishing to access Centre Court with their registered assistance dog must buy a ticket for the disabled area.

Spectators are prohibited from bringing in the following:

• Any item which may be interpreted as a potential weapon, including sharp or pointed objects (e.g. knives, large corkscrews), pyrotechnics and 'personal protection' sprays.
• Bags larger than 16’’ x 12’’ x 12’’ (40cm x 30cm x 30cm).
• Large flags (max. 2’x2’/60cm x 60cm) banners, rattles, klaxons, oversized hats or any items causing an obstruction or nuisance.
• All promotional, commercial, political or religious items of whatever nature, including but not limited to banners, signs, symbols, marketing materials and leaflets (unless expressly authorised by the LTA).
• Spectators are advised that the use of laptops, professional video equipment is not permitted on site. Photographic equipment with lenses of more than 300mm, when extended, is not permitted on site.

Please note, there is no left luggage facility on site.

Please refer to the full ticket terms and conditions for complete conditions of entry.

Gates open to the public at 10:00 each day of the tournament. View the provisional schedule. 

To ensure players and fans have the best possible experience at the Nature Valley Open we have set the following guidelines for when you are in and around the courts:

• Please keep noise to a minimum during play
• Please don’t leave your seat unless during a change-over
• Mobile phones must be switched off in the vicinity of the courts
• Please be respectful of those around you by ensuring that you do not obstruct their view or cause any unnecessary inconvenience
• Flash photography is strictly forbidden in the stands and around the courts
• Photographic equipment with lenses of more than 300mm, when extended, is not permitted on site.

There are a number of qualified First Aiders at the tournament every day.

The First Aiders are located to the south of the outside match courts.

Unfortunately there is no left luggage facility on site. Spectators may not bring a bag larger than 16” x 12” x 12” (40cm x 30cm x 30cm) into the grounds. For spectator safety all bags are subject to inspection by our security team and are brought to the Tournament at the owner’s risk.

Please refer to the conditions of entry for guidance on what is prohibited on site.

Please visit the Volunteers’ Office (located next to Centre Court) for any lost property enquiries.

After the Nature Valley Open, all lost property will be kept at Nottingham Tennis Centre.

Used balls and programmes will be on sale to spectators on site. 

You are also able to purchase a Programme (which includes a free Daily Order of Play) in advance via the Programme Master website. Read the Terms and Conditions for further information. 

The safety and security of our spectators are very important to us and our security plans are regularly reviewed to ensure they remain in line with the latest threat level and recommendations from Nottinghamshire Police and our security advisors. 

During the tournament, we would ask everyone arriving to remain patient, follow the instructions given by our Security Stewards and allow plenty of time for bag search entry checks. Please check our official social media channels and website for any further updates and information. 

Our Event Volunteers are spread all over the tournament grounds. They are here to help you enjoy your visit, so don’t be surprised if they pop up to say hello if you look lost.

We hope you have a fantastic day at the Nature Valley Open, but if you do see something which doesn't look right, please tell the closest Volunteer or Security Steward, who will be more than happy to help.

During the tournament, we would ask everyone arriving at the Nottingham Tennis Centre to allow enough time for security checks, and to check our Twitter, Facebook and website for any further updates and information. 

Download the 2019 Site Map

Smoking, which includes e-cigarettes, is strictly prohibited within the stands of any court and in all areas covered by legislation.

Those wishing to smoke within the venue must do so only in the designated smoking area provided within the Grounds.   

There are numerous toilet facilities (including Disability toilets) available throughout the Grounds.